Shipping policy

Thank you for visiting and shopping at AnaStar. Following are the terms and conditions that constitute our Shipping Policy.

International Shipping Policy:

We ship worldwide!

Shipment processing time:

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:

Shipment method

Estimated delivery time

Shipment cost

Worldwide Orders Under 75 €

10-12 business days

5.90 €

Worldwide Orders Over   75 €

10-12 business days


Delivery delays can occasionally occur. In addition, some countries or regions take longer to deliver orders after they have reached destination country or region. We cannot be responsible for delays in delivery or longer than usual delivery times once your order has reached your country or region.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:

AnaStar is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


AnaStar is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy:

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.